Zendesk themes and customization
Most experienced team to leverage your Zendesk help center
7 years of experience let us create human-centered, on-brand help centers for easier and faster self-service
Trusted by 5,000+ clients
Help center
solutions that work
26%
Decline in tickets
More users solve their problems with self-service instead of tickets.
15%
Increase in sessions
Users are more willing to look for answers in the help center.
x2
Team productivity
Employees have more time on complex issues and other tasks.
93%
Net promoter score
Our customers recommend our products and services.
Adapt the theme
to your content without coding
Different layout options
Show categories as a tree, list, boxes, or accordions.
Popular searches
Place frequently asked items below the search bar .
Custom blocks
Add static links to any pages on the help center or website.
Formatting components
Make your content more attractive and easier to digest.
Branding and Customization
Create a consistent look with your brand and extend the default Zendesk functionality
Side Navigation
Display categories, sections, and articles on the inner pages of your help center.
Table of contents
Highlight titles of relevant sections as users scroll articles in your Zendesk help center.
Alerts
Show your end-users simple, customizable, and responsive notifications.
Contacts Widget
Show various options for contacting your support team
with one click.
with one click.
Formatting Components
Make your content more attractive and convenient to read with formatting options.
Prev Next Buttons
Follow the sequential structure of the help center with prev/next buttons in articles.
Community Hot Posts
Display the latest six posts from your Zendesk Community without duplication.
Server Status
Keep your end-users informed about the real-time status
of your servers.
of your servers.
Video Gallery
Make the customer experience more engaging and memorable with embedded videos.
Extra Level of Content
Group categories into one more level on Zendesk Guide Professional.
Multiple Templates for Pages
Different look and feel of category, section, and article pages on your help center.
Try a theme free for 14 days
and get expert tips for your help center
No credit card required
Clients
Globally recognized brands have redesigned their Zendesk help centers with Lotus Themes
Testimonials
Let’s see what our customers say
It's time to get
your ideal help center
your ideal help center
