Zendesk themes and tailor-made solutions for your help center
Trusted by 5,500+ companies worldwide
Most experienced team
to leverage your help center
View portfolio
10x
Cost reduction
Cheaper than
93%
Net promoter score
Our customers recommend our products and services.
26%
Decline in tickets
More users solve their problems with
2x
Team productivity
Employees have more time on complex issues and other tasks.
Zendesk themes created by professional designers
Add more features
with extensions
Tailor-made help center
for every business
Discover more
Let’s see what
our customers say
Globally recognized brands have redesigned their Zendesk help centers with Lotus Themes
Frequently Asked Questions
You can install your new Zendesk theme fast and in a free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.
You can brand and customize the theme on your own. Our templates have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor.
If you’re familiar with HTML and CSS, you can also make any Zendesk customization at any time. You get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization and get everything done fast and to the highest standard, you can order the Customization service from us.
In 3-5 minutes, you get an email with an archive where you will find files for importing into the help center. You can customize the theme as you wish before publishing.
Yes, most Zendesk updates are added automatically. In case something has to be added manually, you can do it yourself or contact us for help. You can also get one of our protection plans, and we’ll take care of all Zendesk updates and functionality that aren’t added automatically.
We accept all global debit, credit cards, PayPal payments, and bank transfer. Find detailed instructions in our help center.
Since LotusThemes.com is offering non-tangible irrevocable goods, we do not make replacements and refunds once the order is complete and the product is sent. However, we realize that exceptional circumstances can take place. So we approve refund requests only in these force majeure situations.
