This extension provides simple, customizable and responsive notifications for your Help Center.
Incl. Tax One-off Free installation
Alerts example

Notification banner is a simple and elegant way to let your Zendesk Help Center users know about important things like Announcements, System Outages, Releases, etc.

By default, banners can consist of 4 pre-installed types of notifications:

  • info
  • warning
  • danger
  • success

Zendesk Alerts have different colors and icons. If you like, you can always add your own unique banner type.

After closing, our Zendesk Notification banners do not appear again.

If necessary, Lotus Themes developers can edit the script so that banners will appear only for some groups of users or make any other customization.


  • Free installation if you use our theme;
  • Responsive and Retina-ready;
  • Customization service available;
  • Zendesk Guide plans: Growth, Professional, Enterprise.

Notification variations

Our new guides are published! Check them here


We are currently experiencing an outage in our East Coast Data Center.

Without icon

We are performing scheduled maintenance. we should be back online shortly.

Without Close button

Alert Success

New version of our app (2.0) has been released!

With Title

Example of Alerts we made


Package from Santa

Let’s see what
our customers say

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Frequently Asked Questions

How to use Alerts?

Please follow detailed instructions in our help center.

Is it compatible with the Zendesk multilingual feature?

Banners support the multilingual feature of Zendesk. That is why users will get the notification translated to the language of their Help Center.

Is it compatible with other Zendesk themes?

It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.

Layouts in our themes already take into account the extension features and make the process faster and easier.

What are the next steps after the purchase?

Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.

How to build a help center capable of reducing tickets?
Read the white paper
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In the meantime, you may look at the examples of Zendesk help centers we customized.

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