What Makes Us Different

We use Zendesk Guide ourselves and help others implement it.
We never write ‘quick-and-dirty’ code simply to get more clients and money.
Every help center design we create is something to be proud of.

Authorized Zendesk partner

Our knowledge and qualification in Zendesk architecture, functionality and features is recognized by Zendesk as we have the status of their partner. This means you can be 100% sure that our themes support all Zendesk functions, including hidden ones. Some of them can be unknown to developers who don’t have deep knowledge of Zendesk Guide.

Only perfect result

We don’t try to achieve the fastest result possible as high quality design demands creativity, attention to detail and understanding your needs. We don’t mechanically execute the task, but try to understand your goals and meet your needs. You get recommendations on how to improve the help center design and achieve your goals.

Fully transparent prices

You won’t be misled by low price in the beginning which gradually increases because of paid services which are an indispensable part of the help center. Our Zendesk themes include article formatting options, content integration, and other essential features if you want to get a ready-to-use help center.

Protection against risk

Unlike many other companies, we don’t rely on quick notes from clients. Before we start, we contact you to find out details and goals of your Zendesk Guide. You can make changes, test everything and make sure your Zendesk theme works perfectly. Only after you tested your demo help center and approved it, we finish work.

We rebuild help centers made by others

As some companies choose providers that aren’t official Zendesk partners, we sometimes have to work with requests like this:

“The Help Center was initially written by … you can expect the outcome – and subsequently tweaked by a member of my team. Sadly, the code doesn’t allow us to be able to conveniently make improvements in-house. We want to change that, and add some improvements at the same time.”

GOG.com, a digital distribution platform with a curated selection of games

Market leaders from US and Europe choose us

We have mostly worked with the US and European companies which have the highest requirements for design, functionality and code quality. So far we have received positive feedbacks from them. Among our customers are JetBrains, Imgur, Strava, Wave, Similar Web, PeopleDoc, OneTwoTrip, Runtastic, PwC, Etsy, Kickstarter, Upwork, UNICEF, and many other big and small businesses from various industries.

Verified by DesignRush

Lotus Themes is ranked among the top web design companies that create high-performance websites to help businesses attract, engage and convert users. To be listed there, agencies need to pass the following qualifications: Portfolio & Case Studies, Industry Reputation, Team Expertise, Clients & Reviews.


Just tell us your preferences, and we guarantee you’ll get a high quality result that you will enjoy for years

  Lotus Themes Freelancers Web-studios Do it Yourself Zendesk standard themes
Cost $389-$1200 $200-$1500 $1200-$3200 $0 $0
Professionals take care of your project
Deep knowledge of Zendesk architecture, not a single detail is lost
Installation of theme and checking it
Possibility to use any color scheme
Applying all the necessary corrections and refinements
Responsive and Retina-ready templates
Modern and thoughtful design
Support of Awesome Font and extra elements for creating articles
Support of all Zendesk functions
Rapid results
Unique design of Help Center
Article formatting options
How to build a help center capable of reducing tickets?
Read the white paper
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We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Zendesk help centers we customized.

Bonus: We’ve emailed you “Zendesk Help Center Best Practices from CX Leaders”

Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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