Lotus Themes vs Copenhagen Theme from Zendesk

Our themes support not only basic functionality but also features unavailable in the standard Zendesk Guide template by default.

Emphasize your individuality with a theme from our collection

You can choose a perfect template from a wide range of best Zendesk themes with a different structure and design. They are well thought out and based on different needs:

  • minimalistic design that is very easy to navigate
  • ultra-modern themes for cutting edge companies
  • knowledge bases with small and large amount of content
  • serious and playful Zendesk Guide templates
  • various color options to choose from

Custom blocks + Promoted Articles Custom blocks + Promoted Articles
Custom blocks + Category List Custom blocks + Category List
Category List Category List

Choose a homepage layout for your Zendesk help center

Every Zendesk Guide template is built in such a way as to allow you to select a homepage layout option. Mix or remove custom blocks, promoted articles, a category list, and a category tree as you want to achieve the best result for your Zendesk help center.

Link to any help center pages with custom blocks

If you want to draw your customers’ attention to specific pages without having to navigate through numerous categories and sections, you can add custom blocks to the homepage layout. They can link to any place on your Zendesk help center.

Example of custom blocks
Accordion item
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Accordion item
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Accordion item
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Format content in your help center articles

Every Zendesk Guide template from Lotus Themes includes additional article formatting components. They help you make information stand out, and yet don’t overwhelm your users. Tabs, accordions, fonts, icons, images, videos and other visual elements make your content more attractive and easy to read and browse, no matter how long your help center articles are.

Make your content stand out with Font Awesome icons

Font Awesome is a web’s most popular collection of scalable vector icons that can be easily used in help center articles and other pages to make them perfect. They are included in our Zendesk Guide templates by default and are ready to use.

Get professional customization services not provided by Zendesk

App Builder customization App Builder
OneTwoTrip customization OneTwoTrip
Pura Vida Bracelets customization Pura Vida Bracelets

That’s not all. With Lotus Themes, you don’t even have to spend a tremendous amount of time and delve too deep into Zendesk functionality and complexities to create a custom theme from scratch on your own. Or, what is worse, hire a third party that isn’t authorized by Zendesk for Guide customization. In this case, they may not know all the functionality, no matter how many custom themes they have made.

Simply tell us your needs or ask for professional recommendations. Our developers will make the most of your Zendesk help center. Lotus Themes is the only company in this field that can guarantee the impeccable quality of Guide customization because we are an authorized Zendesk solution provider.

How to build a help center capable of reducing tickets?
Read the white paper
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We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Zendesk help centers we customized.

Bonus: We’ve emailed you “Zendesk Help Center Best Practices from CX Leaders”

Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

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The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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