Zendesk hires Lotus Themes for their help center customization. View case studies

What is Lotus Themes? 😊

Explore the Lotus Themes world and learn more about us, our products, our services, and our themes’ great potential.

About us

Lotus Themes is your destination for well-developed themes for your Zendesk Guide Help Center and all related services. We sell our templates as digital downloads. Within a short time, Lotus Themes has become a leader in outstanding theme creation and Zendesk customization. We are trusted by big and successful companies such as Dropbox, SimilarWeb, Booking.com, Imgur, Deloitte, JetBrains, Zapier, Lyft, and even Zendesk.

Lotus Themes company is a Zendesk-certified partner 

We’re proud to be an official Zendesk partner and strive to make customer relationships even better!

Our themes 

All of our themes are responsive and are designed to work seamlessly on both fullscreen and portable devices. They are created using the most modern technologies. All the original features and tools of Zendesk are available and fully supported in our themes. Moreover, we provide an extra library to extend the Knowledge Base and Community with some cool visual components and features.

All templates we offer are provided with editable source files and can be customized according to your needs. As long as you’re the owner of the Help Center, templates can be used without any time limit. Read what you can and what you can not do with the themes.

Our services

We provide our customers with all related services such as Installation, Customization, etc.

Installation Customization Other services
If you would like, you can install your theme on your own.

However, if you prefer not to spend time installing your theme, we can do this for you. You will need to provide us with temporary admin access to carry out the installation.

After the job is done, we create a demo Help Center where you can check all the changes made. Afterward, we install the modified theme on your Zendesk Guide Help Center where everything can be tested again but with the real content in the preview mode. Only after that and when you are ready, we publish the final theme.

Our advantages

  1. The major benefit of purchasing our themes and services is the price: you get a high-quality design at a reasonable price. You don't have to hire a web designer, web design studio, or specialists who know Zendesk architecture.
  2. The second advantage is the time frame: you get a theme from our catalog immediately after making the payment. If you need the customization service, it usually takes 5-10 business days. If you hire other teams or specialists without Zendesk expertise, it usually takes anything between five to fifteen business days for a good designer to create web pages of similar quality, and from five to fifteen business days for a good web developer to code them.
  3. Zendesk is our specialty. Thanks to our deep knowledge and expertise, we can guarantee high-quality results faster, cheaper, and better than freelancers, web studios, or direct competitors. We know every detail of Zendesk, even the smallest ones, and don't miss anything. Moreover, we provide an extra library to extend the Knowledge Base and Community with some cool visual components and features.

  Tip

Take a look at the comparison table to get more details.

About Zendesk Help Center

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In the meantime, you may look at the examples of Zendesk help centers we customized.

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Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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