Zendesk Responsive and Retina-ready themes

Our Zendesk responsive themes are designed for all kinds of devices.
Your customers will be able to use your help center on any device.

Different view for different kinds of displays

Websites with responsive design change the location of their elements depending on the device on which the user chooses to view the website — a desktop, a tablet or a smartphone.

Responsive design has recently become of primary importance. More and more users choose to use mobiles for Internet access. According to research, already smartphones and tablets account for 66% of the time on the Internet. Moreover, if the website is not responsive for such devices, 61% of users leave it immediately. The only way to not lose those potential customers is to have a smartphone and tablet responsive website.

Make your Help Center convenient for your customers. It’s so simple!

Example of the theme on different devices

Each page layout is different for different kinds of displays

Compatibility with Retina-displays

More and more modern computers are equipped with Retina displays. These displays have such high definition that the pixels cannot be seen with the naked eye.

To make your site look good on such displays you need to refine it.

By default, our Zendesk Responsive templates are compatible with Retina-displays. Customers will have a very positive experience from using your Zendesk Help Center.


This is how users see details on Retina displays

Non-retina ready theme

Retina-ready theme

Google prefers the sites with responsive design

Since 2015, within the scope of the quality development program of their search capability, Google has been giving a lower ranking to sites which don't support mobile devices.

If most of your traffic comes through your Help center, then it is the primary goal for your business to make it mobile responsive.

Even if the users move to your Zendesk Help Center from the search line and come to a non-responsive site, most likely they will close the window and choose another site.

Our themes make your Help center responsive in just a few minutes!

Take care of your customers

Responsive design first of all demonstrates your positive attitude towards your customers. Your user friendly site signals its top quality and shows your customers that you pay attention to details.

Take care of your customers and they will appreciate it!

How to build a help center capable of reducing tickets?
Read the white paper
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In the meantime, you may look at the examples of Zendesk help centers we customized.

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Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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