Zendesk trusts their own help centers to Lotus Themes View the case study

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We build help centers that reinforce your brand and create a seamless user experience. Zendesk confirms our quality by using our themes for their internal knowledge bases. At Lotus Themes, you can get what you need: from Zendesk branding that matches your website to a custom help center design based on your unique requirements.

Here are several best Zendesk Guide examples of our work. All of them are based on our ready-made Zendesk themes.

Hims / Hers

support.forhims.com
  • Flatrock theme
  • Homepage with a custom layout and images for categories
  • Category page with the side navigation extension displays all categories of the help center.
  • Clean and minimalistic design of the article page.
  • Customized “Submit a request” page displays a list of articles relevant to the selected question. When opening the “Submit a request” page, the user sees only the “Issue/Question” dropdown. Each question in the dropdown is tied to certain articles by labels. After choosing a question, a list of related articles and the “Contact us” button are displayed.
Branded Hudson theme

Careguide

help.careguide.com
Branded Flatrock theme
  • Mink theme
  • Homepage with a custom layout and images for categories. We added the Helpful Articles and Interesting Articles blocks that display article lists filtered by specific labels. Also, there is an additional option to filter articles by votes and the creation date.
  • Category page uses the side navigation extension displays all categories of the help center.
  • Article page has a custom logic for displaying related articles based on the “related” label.
Branded customer’s theme

Pique Tea

help.piquetea.com
Branded Hudson theme
  • Braden theme
  • Homepage with a custom layout and images for categories
  • Accouncements and Must-reads blocks display article lists filtered by specific labels.
  • Custom layout for the Apps category page
  • Article page with the side navigation extension displays all categories, sections, and articles of the help center.
  • Server status widget displays the current status from Statuspage.io.
Branded Braden theme
Branded Lotus One theme
  • Braden theme
  • Homepage with a custom layout and images for categories, and additional helpful blocks for external links
  • Custom script displays a list of articles with the “popular” label below the search field.
  • “What's new” block displays articles from a certain section.
  • Category page displays section names with icons.
  • Article page uses the side navigation and table of contents extensions.
Branded Braden theme
Branded Leaf theme
  • Flatrock theme
  • Alerts extension displays important messages to customers.
  • Homepage with a custom layout has icons for categories and displays links to sections for each category block.
  • Sections on the category page are displayed as accordions.
  • Customized article page has a clean and simple design. It also displays a list of categories at the bottom of the page.
Branded Hudson theme
Branded Lotus One theme

FullStory

help.fullstory.com
  • Flatrock theme
  • Header and footer were copied from the main website.
  • Customized large search area for the home and inner pages
  • Homepage with a custom layout has icons for categories and additional blocks.
Branded Mink theme
Branded Braden theme

Memsource

help.memsource.com
  • Braden theme
  • Custom footer
  • Customized homepage with additional blocks
  • Customized Formatting components
  • Article page uses the Table of contents extension.
  • Horizontal navigation displays categories and sections on inner pages.
  • Icons for sections are displayed on a category page.

Gemvara

ask.gemvara.com
Branded Iowa theme

Coastal Business

support.coastalbusiness.com
Branded Conway theme
  • Lotus One theme
  • Customized large search area for the home page
  • List of popular articles is displayed below the search field.
  • Customized header and footer

Got inspired by these Zendesk Guide examples?

Explore themes they are based on

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