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Selway

3 styles included:

If you want to use your brand colors, please order the Branding service. Need more deep and individual changes? Our Customization service can help.

View demo

You can buy this theme in a bundle

Incl. Tax One-off Themes don't affect content

Features

  • Zendesk Guide plans: Lite, Professional, Enterprise, Legacy
  • All Zendesk features and extended functionality
  • Microformat that helps you improve SEO
  • Adjusting settings like colors and layout without code
  • Article formatting (tabs, accordions, styles, callout blocks, etc.)
Selway Green

Powerful theme with a prominent FAQ section

Selway theme for Zendesk features an FAQ section on the homepage to provide quick answers to common questions right at the beginning of the help center experience. It has extended built-in settings for easy customization, and it’s accessible for people with disabilities.

Selway Green

Responsive, Retina-ready

Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. To ensure that themes are cross-browser and cross-device compatible we put our themes through extensive testing.

Header with advanced options

Zendesk Theme Selway  3 optional links that are edited in the settings
3 optional links that are edited in the settings
Zendesk Theme Selway  Dropdown with a list of categories for fast navigation
Dropdown with a list of categories for fast navigation
Zendesk Theme Selway  Badge displaying the number of open tickets
Badge displaying the number of open tickets
Zendesk Theme Selway  Language switcher shows flags in a dropdown
Language switcher shows flags in a dropdown

Main page that’s easy to customize without code

Zendesk Theme Selway  Popular searches and FAQ section
Popular searches and FAQ section
Zendesk Theme Selway  Info block for important notifications
Info block for important notifications
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Number of custom blocks and category blocks can be changed
Number of custom blocks and category blocks can be changed
Zendesk Theme Selway  Contact boxes for various “Contact us” options
Contact boxes for various “Contact us” options
Zendesk Theme Selway  “Get in touch” section has an image
“Get in touch” section has an image
Zendesk Theme Selway  FAQ section shows articles with the “faq” label
FAQ section shows articles with the “faq” label
Zendesk Theme Selway  Info block for important notifications
Info block for important notifications
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Number of custom blocks and category blocks can be changed
Number of custom blocks and category blocks can be changed
Zendesk Theme Selway 2 Promoted articles as a list of articles or an accordion
Zendesk Theme Selway 2 Promoted articles as a list of articles or an accordion
Promoted articles as a list of articles or an accordion
Zendesk Theme Selway  Contact boxes for various “Contact us” options
Contact boxes for various “Contact us” options
Zendesk Theme Selway  “Get in touch” section has an image
“Get in touch” section has an image
Zendesk Theme Selway
Zendesk Theme Selway

Informative error page

The error page has become more informative. It shows a list of Promoted articles and offers an option to submit a ticket.

error-page

Internal Pages

All the pages are redesigned to provide great user experience

View demo

Article Formatting Options

Our themes have built-in article formatting options to make your content more attractive and easier to read without multiple plugins or theme customization.

You can significantly improve your articles with tabs, accordions, fonts, styles, callout blocks, images, videos, tables, and many other features included in our themes.

Article formatting options

What you can do on your own

Branding

Our themes have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor. If you prefer not to do branding on your own or you want advanced branding, order this service from us.

Installation

Install your new Zendesk theme fast and in a hassle-free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.

Customization

If you’re familiar with HTML and CSS, you can make any Zendesk customization at any time as you get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization, you can order Customization service from us.

Frequently Asked Questions

What extensions are included in the theme?

Formatting components.

Can we install the theme?

You can install your new Zendesk theme fast and in a hassle-free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.

Can we make changes to the theme ourselves?

You can brand and customize the theme on your own. Our templates have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor. If you prefer to save time and get a meticulous design based on your brand guidelines, order the branding service from us.

If you’re familiar with HTML and CSS, you can also make any Zendesk customization at any time. You get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization and get everything done fast and to the highest standard, you can order Customization service from us.

How do we get the theme after the purchase?

In 3-5 minutes, you get an email with an archive where you will find files for importing into the help center. You can customize the theme as you wish before publishing.

Are the themes compatible with Zendesk functions?

Yes, they are fully compatible. As a Zendesk partner, we know the ins and outs of their software and add components not offered by Zendesk.

How easy is it to maintain and modify the theme?

It is very easy to maintain the theme and make changes if you are familiar with HTML and CSS. Our developers use modern design tools and double-check every piece of code. You can make minor tweaks in a matter of minutes, even if you aren’t a developer.

Do the themes support the multilingual feature?

Yes, they do. In addition to standard Zendesk multilingual functions, every theme also includes certain language-based capabilities.

Will the themes be updated?

Yes, most Zendesk updates are added automatically. In case something has to be added manually, you can do it yourself or contact us for help. You can also get one of our protection plans, and we’ll take care of all Zendesk updates and functionality that aren’t added automatically.

What payment methods do you accept?

We accept all global debit, credit cards, PayPal payments, and bank transfer. Find detailed instructions in our help center.

Can I change the theme or get a refund if I don’t like it?

Since LotusThemes.com is offering non-tangible irrevocable goods, we do not make replacements and refunds once the order is complete and the product is sent. However, we realize that exceptional circumstances can take place. So we approve refund requests only in these force majeure situations.

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