"Lotus Themes created the user experience we had envisioned." 5-star rating on Zendesk.

Selway

3 styles included:

If you need more deep and individual changes our Customization service can help.

View demo

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Features

  • Zendesk Guide plans: Team, Growth, Professional, Enterprise
  • All Zendesk features and extended functionality
  • Microformat that helps you improve SEO
  • Adjusting settings like colors and layout without code
  • Article formatting (tabs, accordions, styles, callout blocks, etc.)
Selway Green

Powerful theme with a prominent FAQ section

Selway theme for Zendesk features an FAQ section on the homepage to provide quick answers to common questions right at the beginning of the help center experience. It has extended built-in settings for easy customization, and it’s accessible for people with disabilities.

Selway Green

Responsive, Retina-ready

Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. To ensure that themes are cross-browser and cross-device compatible we put our themes through extensive testing.

Header with advanced options

Zendesk Theme Selway  3 optional links that are edited in the settings
3 optional links that are edited in the settings
Zendesk Theme Selway  Dropdown with a list of categories for fast navigation
Dropdown with a list of categories for fast navigation
Zendesk Theme Selway  Badge displaying the number of open tickets
Badge displaying the number of open tickets
Zendesk Theme Selway  Language switcher shows flags in a dropdown
Language switcher shows flags in a dropdown

Main page that’s easy to customize without code

Zendesk Theme Selway  Popular searches and FAQ section
Popular searches and FAQ section
Zendesk Theme Selway  Info block for important notifications
Info block for important notifications
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Number of custom blocks and category blocks can be changed
Number of custom blocks and category blocks can be changed
Zendesk Theme Selway  Contact boxes for various “Contact us” options
Contact boxes for various “Contact us” options
Zendesk Theme Selway  “Get in touch” section has an image
“Get in touch” section has an image
Zendesk Theme Selway  FAQ section shows articles with the “faq” label
FAQ section shows articles with the “faq” label
Zendesk Theme Selway  Info block for important notifications
Info block for important notifications
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Categories shown as boxes, a tree, or an accordion
Categories shown as boxes, a tree, or an accordion
Zendesk Theme Selway  Number of custom blocks and category blocks can be changed
Number of custom blocks and category blocks can be changed
Zendesk Theme Selway 2 Promoted articles as a list of articles or an accordion
Zendesk Theme Selway 2 Promoted articles as a list of articles or an accordion
Promoted articles as a list of articles or an accordion
Zendesk Theme Selway  Contact boxes for various “Contact us” options
Contact boxes for various “Contact us” options
Zendesk Theme Selway  “Get in touch” section has an image
“Get in touch” section has an image
Zendesk Theme Selway
Zendesk Theme Selway

Informative error page

The error page has become more informative. It shows a list of Promoted articles and offers an option to submit a ticket.

error-page

Internal Pages

All the pages are redesigned to provide great user experience

View demo

Article Formatting Options

Our themes have built-in article formatting options to make your content more attractive and easier to read without multiple plugins or theme customization.

You can significantly improve your articles with tabs, accordions, fonts, styles, callout blocks, images, videos, tables, and many other features included in our themes.

Article formatting options

What you can do on your own

Theme settings

Our themes have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor.

Installation

Install your new Zendesk theme fast and in a hassle-free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.

Customization

If you’re familiar with HTML and CSS, you can make any Zendesk customization at any time as you get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization, you can order Customization service from us.

Try a theme free for 14 days

and get expert tips for your help center

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Try a Zendesk theme free for 14 days

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Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

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What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

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The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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