Frequently Asked Questions
What is included?
The service includes template installation on your Zendesk Help Center.
Can I install a theme by myself?
You can install your theme without our help by following detailed instructions. It’s fast and easy and doesn't require coding skills.
What are the next steps after the purchase?
Our specialists will contact you after you purchase the installation service to get temporary access to your Help Center (URL, login, and password).
How long does it take?
Zendesk installation is carried out within 12-48 hours. The amount of time depends on the product selected and the time lapse in correspondence between you and our staff, i.e., the time required to gather usernames/passwords as we’ll need this information to start your project.
How much does it cost?
Installation is free of charge.