If you want to use your brand colors, please order the Branding service Need more deep and individual changes? Our Customization service can help

View demo
Incl. Tax One-off Content integration included


  • Zendesk Guide plans: Lite, Professional, Legacy; Add-on for Zendesk Support plans: Essential, Team, Professional, Enterprise, Elite
  • Modern browsers compatible: Chrome, Firefox, Safari, Opera, IE11
  • Microformat, supported by major browsers, helps you achieve better distribution of your content to users from search.
  • All Zendesk features and more (see details below)
  • Fully customizable typography and color palette
Hudson Default Title

About the theme

compare Hudson Default Title

An article from our customized theme

An article from the standard Zendesk theme

Instead of overloading your end-users with all information on one page, save their time and let them choose relevant content by clicking on the tab. For example, if your clients want to know how to pay by PayPal, they won’t have to read the whole article about payment methods.
r_r Hudson Default Title

Responsive & Retina-ready

Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. To ensure that themes are cross-browser and cross-device compatible we put our themes through extensive testing.

Page Redesign

All the pages are redesigned to provide great user experience

View demo

Standard features

Immediate access after the purchase

You’ll get the template once you’ve completed the purchase. It is delivered to your inbox in 3-5 minutes.

Full compatibility with Zendesk

As a Zendesk partner we know the ins and outs of their software and add components not offered by Zendesk.

Live demos of all our themes

Test theme design and features in demos and discover which suits your needs best before making a purchase.

Modern design & web development

Our developers use modern design tools and double-check every piece of code so that you have no problems.

Font Awesome included

Themes are sent with Font Awesome (700 icons). You can use these icons in articles and other pages to make them perfect.

Additional components

Boost customer experience with features like styles, blocks, tabs, accordions, lists, etc. They make your HC stand out.

Free installation

If you prefer not to spend time installing the theme, our specialists can do this free of charge, incl. content integration.

Multiple languages

In addition to standard Zendesk multilingual functions, every theme includes certain language-based capabilities.


Make life easier for your customers and agents with additional notifications, side navigation and prev/next buttons.

Tailored and professional-looking Zendesk themes help our customers succeed

See what our customers say about us

Lotus Themes has been very helpful on numerous occasions. Every single agent I have dealt with has always gone above and beyond and delivered exceptional customer service. Well done!

— Jennifer H.,


Thanks very much for all of your help, the site is all ready looking great. I have recommended you to the guys at Zendesk.

— Andrew M.,


Great customer services. Quick to respond by email. Very helpful and clear communication. Thanks!

— Tom S.,


Amazing customer service! Will definitely refer them to colleagues.

— Jenine C.,


Unreal. Andrey was fantastic. He helped with all modifications. It looks seamless and works great. Satisfaction: Very good. The whole team was super helpful and we cannot thank them enough.

— Sam M.,

Iron tanks gym gear

The team at Lotus Themes has always been super responsive and very upfront when offering advice and guidance.

— Chris,

PGH flag football

The customer service was great! I was very happy with how quickly requested changes were made. It made the launch of our new Knowledge Center easy.

— Rine B.,


Absolutely outstanding! :) Thanks!!

— Michelle M.,


The theme itself was a fantastic starting point for customizing our own theme and a great improvement from the default Zendesk themes. The process of setting it up was actually like a tutorial on how to get working with the Zendesk templating system, so aside from having a great theme, I now feel much more ready and comfortable to edit it going forward.

— Ian A.,


We love our Zendesk theme! We used the Flatrock theme and love its design and functionality. It’s super easy to use — both for end-users to navigate and for admins to customize on the back-end. Our Lotus customer service rep was wonderful. We did experience some delay between requests, but our questions were always answered comprehensively and to great success within our system. We also appreciate that the customer service rep showed us how to customize the theme on our own, so that we can continue to make changes without always going back to Lotus for help. Overall a great experience!

— Carrie H.,


Honestly, I LOVE it! The Lotus Theme’s team copied my header and footer to perfectly match my live site. Definitely has my recommendation 100%! Satisfaction: Very very satisfied! Amazing service!! Thanks so much guys!!

— Griffin T.,


We are very happy! The theme is lovely, but we purchased it so that we could implement Guides. Once we had put in the work to make the guides flow, Lotus Themes implemented coding that allowed the Guides to flow beautifully. There is a banner on the left and sections expand when you are working on a lesson and collapse when you move to the next lesson. Lotusthemes team is amazing! Very responsive!

— Pamela M.,


Great and amazingly fast support! Thank you so much!!!

— Ziv,


I love the design, and it’s already made a big impact on our help center. We ended up changing the cover image and some of the colors, so it’s perfectly on-brand for us, and we’re very happy with it. The customer service was excellent — quick and effective responses to my questions pre-sale, and also great follow up help when I had questions.

— Meagan D.,


We purchased the Flatrock theme and installed it with minimal assistance. We’re technically astute and digital marketing experts. The Flatrock theme was easy to modify/customize once it was installed in our (Zendesk) account. If/When we needed clarification, the Lotus Themes support team were quick to respond and provide assistance. You will find Pooki’s Mahi’s support center with the Flatrock theme at

— Pooki's Mahi (Team),


Ready to create a more intuitive help center and realize the full potential of your Zendesk?