Article Formatting Options
Our themes include this extension for free.
Zendesk help center, by default, does not come with formatting options to format articles, but the problem is solved by our extension, which is fully compatible with Zendesk features. It allows you to make content in the help center more attractive and convenient to read.
Look at the variety of visual components that you can add to enhance your Zendesk help center.
If you'd like to emphasize important information and make it stand out to your website visitors, callout blocks will perfectly fulfill your need. Use different colors and frames to separate instructions, important links,
Font Awesome icons capture your visitors’ attention in an instant. They can instantly be customized in your Zendesk theme — size, color, shadow, and other changes that can be done with the power of CSS. You can use any of 1,600+ icons anywhere in your help center (layout, articles, etc.)
Tabs and Accordions
Sort your Zendesk help center's content quickly with article formatting options such as tabs and accordions. These features let you get a lot of content into one place without cluttering up your help center so that your pages won't look too long. Creating engaging content is simple once you have these formatting options within your Zendesk help center custom theme.
Video and Image Styles
Enjoy the freedom of exploring your creativity and giving your customers a pleasant experience on your Zendesk help center when you use formatting options that apply effects and styles to your images and videos. Apart from making your content more attractive, they are much more comfortable to view, thanks to styles such as frames and shadows.
The article formatting options included in this Zendesk extension are too many to just elaborate here. The list goes on and on:
- Code formatting
- Text styles
- Description lists
- Callout blocks
- Font Awesome
Check out our help center articles to see how formatting options from this Zendesk extension are implemented.
Please note that Zendesk doesn't allow to extend the functionality of the default article editor. It's necessary to add components via code.
- Free installation if you use our theme;
- Responsive and Retina-ready;
- Customization service available;
- Zendesk Guide plans: Growth, Professional, Enterprise.
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Frequently Asked Questions
No, Article Formatting Components are included in all our themes free of charge.
Please check detailed instructions in our help center.
You should add components via code because Zendesk doesn't allow you to extend the functionality of the default article editor. However, we provide detailed instructions to make this super easy, even if you don’t have good coding skills.
It is compatible with all themes.
Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.