Server Status

Communicate the real-time status of servers to your users

Tax Exempt

Server Status example

This extension for your Zendesk Guide knowledge base integrates with statuspage.io and status.io. We embed the widget into your help center, and you avoid numerous support requests during an incident or scheduled maintenance. The extension can show the status of critical tools your service relies on. As a result, you keep your users informed about outages and maintenance activity.

Status notifications can be shown anywhere on the page so that your users will see them when they are on your help center. You can display them at the top, under the search bar, in the footer, etc.

The Server Status extension for Zendesk Guide knowledge base is responsive and mobile-friendly.

Features

  • Free installation;
  • No coding required;
  • Responsive and Retina-ready;
  • Customization service available;
  • Zendesk Guide plans: Professional, Enterprise, Legacy.

Server status widgets we embedded

Frequently Asked Questions

Is it compatible with Zendesk functionality?

Yes, it supports all Zendesk functions.

Is the coding required?

No coding required when you use one of our themes.

Is it compatible with other Zendesk themes?

It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.

Layouts in our themes already take into account the extension features and make the process faster and easier.

What are the next steps after the purchase?

Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.

Testimonials

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Keep users informed about the status of servers with Server Status

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Request a Quote

Fill out this brief if you are interested in Zendesk customization.

If you only want to make the help center match your website, buy a theme and branding in our online shop to save time:

* If you don’t have clear requirements and want to discuss a general question, submit a ticket.

What is your name? *

Thank you for taking this questionnaire. It will take two or three minutes only.

Your answers will help us get a sense of where you would like to go.

Feel free to skip any question.

Where can we find your website*

What is your Help Center URL, if you have one?

What is the single most important objective of the Help Center project? What can you tell us about your project? Do you have any requests or expectations?

Tell us why you are considering the Support Center update? Do you have extra information, comments or requests you would like us to consider?

Do you have a mockup for a new design of the Help Center?

Do you need the header and footer for your Help Center to be the same like on your main site?

How do you think, which of our themes would suit your brand the best?

Use the link to observe our collection:

Choose as many as you like

What is your budget range for this project?

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Please use your corporate email. In these latter days, we receive too much spam messages from personal emails.

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