Zendesk hires Lotus Themes for their help center customization. View case studies

Customized Examples

  • Branding
  • Category icons
  • Custom footer
  • List of articles as accordions on the section page

Firstkey Homes

support.firstkeyhomes.com
Branded Selway theme
Branded Braden theme
  • Branded Selway theme
  • Side navigation and Table of contents
  • Alerts for important notifications
  • Prev / Next buttons
  • Server status and Contacts widget
Branded Leaf theme
Branded Flatrock theme
  • Branded Lotus One theme
  • A sticky header, visible at all times
  • Categories with icons
  • Video Gallery
  • Side Navigation
  • Advanced Prev / Next buttons
  • Custom links in the header and footer
Branded Hudson theme
Branded Flatrock theme

Study Smarter

studysmarter.zendesk.com
Branded Selway theme
Branded Lotus One theme
  • Branded Conway theme
  • Alerts
  • Contacts widget
  • Customization according to requirements
Branded Hudson theme
Branded Lotus One theme

NiceLabel

help.nicelabel.com
  • Branded Selway theme
  • Table of contents is integrated into the Side navigation
  • Flexible configuration of the table of contents
  • Custom blocks and categories are split into two different levels

Gemvara

ask.gemvara.com

Branded Iowa theme
Branded Selway theme
  • Branded Braden theme
  • Side navigation
  • Popular articles under the search bar
  • Section icons
  • Multiple category templates
  • List of articles with the FAQ label
  • Subsections on the section page (an extra level of content)
Branded Conway theme
Branded Selway theme

Coastal Business

support.coastalbusiness.com

Branded Mink theme
Branded Flatrock theme

Dead By Daylight

support.deadbydaylight.com
  • Branded Lotus One theme
  • Header and footer from the main website
  • Alerts
  • Custom block “Share” on article pages
Branded Flatrock theme
Branded Selway theme
  • Branded Hudson theme
  • Three additional custom blocks
  • Gradient background
“I’d like to have a help center that...”

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You can also have a unique help center like the companies above. Additionally, you’ll get best practices from CX leaders.

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In the meantime, you may look at the examples of Zendesk help centers we customized.

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Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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