The most effective SEO strategies for the Zendesk help center
Making your Zendesk help center SEO optimized for search engines is similar to opening new doors to your business since you can reach more customers by targeting organic traffic.
Help Center tips
How To Write A Perfect Knowledge Base Article
Asking queries or doubts freely doesn’t come naturally to humans. The use of search engines to search for information online has become second nature to users. This self-service trend highlights the importance and effectiveness of a good knowledge base for any company or business.
Best Practices for Zendesk Help Center and Self-Service
There are numerous strategies for improving your help center so that your users can solve their problems without your customer support agents. It saves time for both in the end.
Zendesk Branding for the Help Center
As a business, you know the importance of creating a seamless user experience for customers across all platforms to reduce the number of support requests. Give your Zendesk Help Center a revamp by changing elements like the company logo, colors, fonts, icons, background image, and social media links.
Zendesk Guide Add-ons that Improve Functionality
Using Zendesk Help Center for customer support and service as it is can be limiting in many ways. This is where various extensions made specifically for the platform come in handy. Here are some of them to consider.
How to Connect Google Analytics to Zendesk Guide
Connecting Google Analytics to Zendesk Guide provides a single “command” center with better functionality. Unfortunately, it may prove challenging for some help center owners. Read on if you wnat to enjoy the better functionality of Zendesk Guide with Google Analytics.
How To Set Up Zendesk Guide
Develop a customer-oriented comprehensive help center with Zendesk Guide. Simply follow these easy steps and recommendations to set it up, prepare it for release, and activate it for your end-users.
How Zendesk Help Center Customization Makes a Difference for Everyone
Zendesk Guide is an extension of your main site and requires the same thought and attention to detail. What you include in your help center matters as much as how you do it. Find out how customization can amplify all the work you put into your Zendesk Guide and maximize its impact.
How a Footer Can Help You Design a Seamless User Experience with Zendesk Guide
There’s one thing that may ruin the impression your help center makes — a footer. Studies show that the footer is an essential part of the website that quickly helps customers find the right information. Let’s study different approaches on what to include in your Zendesk Guide footer.
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