Best help centers

How to reduce support tickets by 26% after help center redesign: Buffer case study

Can a help center redesign reduce the number of support tickets? Buffer says yes! This company managed to reduce tickets by 26%. Find out how.  

Top-5 Customized Zendesk Help Center Ideas in 2021

At Lotus themes, we make Help Center customizations that provide designs and formats to enhance our clients' experience with our themes. The objective here is to provide your clients with a seamless customer experience when interacting with your help center.  

Top 10 Companies That Use Zendesk Help Center

Top companies that use Zendesk help center appreciate the value of seamless customer service, save customer support costs, improve staff productivity, and transform the sales experience. Here’s the list of top-10 companies that have transformed their customer service using the help center.  

Top 5 Email Template Examples for Zendesk

Are you looking for design theming for your email template? Lotus Themes helps customize your Zendesk email templates your way. We offer an email branding service that includes logo change, color choice, header and footer customization, social media links, and more to better your customer support experience.  

Zendesk Guide Themes

Do you know that not all Zendesk Guide themes have the same design quality and functionality? Let’s see what you pay for if you get one.   

Zendesk Help Centers: 9 Great Customized Examples

Businesses continue to find innovative ways to customize Zendesk Guide to suit their unique needs. Here are 9 help centers that provide a unique look and great experience to better support their customers.  

5 Must-See Zendesk Customizations That Will Inspire You

Why build a Zendesk help center from scratch when you can see how other brands have customized theirs, and replicate best ideas.  

How to Enable Smart Self-Service with Zendesk Guide: Success Story of Taxify

Taxify scaled self-service solutions with Zendesk Guide as they grew from a startup into a five years old unicorn with millions of customers. They are an excellent example of what you can achieve with smart self-service solutions.  

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