As a business, you know the importance of creating a seamless user experience for customers across all platforms to reduce the number of support requests. Give your Zendesk Help Center branding a revamp by changing elements like the company logo, colors, fonts, icons, background image, and social media links.
Take a look at some branded help centers and how they changed the overall look of their users’ websites. Get inspired by Zendesk Guide examples below:
Nokia
Nokia Corporation is a well-known, reputable multinational telecommunications, information technology, and customer electronics company. It is a major contributor in mobile telephony, having assisted in developing the GSM, LTE, and 3G standards.
For Nokia we used the Braden theme as the basis of the company’s minimalist help center. You will notice significant but subtle changes to the company logo, fonts, and icons. We used a lighter image background and colors to make the help center page pop out more and increase visibility.
OfficeRnD
OfficeRnD is a great platform for flex space operators. This company helps you automate administrative processes like billing and meeting room bookings.
For OfficeRnD, we used the Lotus One theme to create a seamless experience for OfficeRnD’s members and visitors. You will notice the logos and fonts in Zendesk Guide matched the ones on the company’s main website to make the help center design consistent. The icons are also a seamless extension of the brand’s style and design.
We used the official company colors to create the help center’s official background image. It is the perfect blend of professionalism and simplicity in one place.
Fresha
Fresha is a cloud-based business management and appointment scheduling and software solution service. The company offers slot booking, product management, service management, calendar management, and point of Sale functionalities within its suite.
For Fresha’s help center branding, we used the Braden theme to bring out its minimalist design and appearance. Here, we changed the logo, colors, fonts, and icons to make it look more independent but still bring out Fresha’s creativeness and unique design. We also added the links to Fresha’s social media platforms and other links to the main website to match the corporate style and design seamlessly.
Create.com
Create something amazing and unique to your main ideas with Create.com’s web hosting services. The company offers amazing plans that allow website owners to create good content and share it with their customer base.
For Create.com’s help center, we used the Hudson theme. It looks exactly like the main website,. Compare the logo, colors, icons, fonts, and background image.
The design and theme of the main website are identical, bringing out the professionalism and seamlessness of the branding.
How to build a help center capable of reducing tickets?
Read the white paper and learn how to make the most of your self-service.
Le Petit Ballon
Le Petit Ballon is a great French company that offers wine to customers on a subscription basis. It unearths the best wines and wine tasting experiences for you to enjoy.
For Le Petit Ballon’s help center branding, we chose the Flatrock theme to streamline the help center’s appearance with the company’s brand. We changed the icons, fonts, and official background images and colors on the help center. We also added links to the company’s social media platforms to help customers get a better feel of the company’s services and related updates.
Conclusion
Do you want your help center branding to match the corporate design and style of your main website? We offer professional Zendesk Guide branding that fits your help center designing needs.
Contact us for more information or buy our Branding service and improve your customer self-service experience.
We help you create a seamless help center experience for the most strategic impact.
