For years Lotus Themes has been working with Zendesk Guide customers. The company offers out of the box customization options for teams who value flexibility but do not have resources to build their own help center themes. The partnership with Zendesk made customization accessible to all Guide customers.
And now, with the launch of Guide themes in the Zendesk Marketplace, Lotus Themes is excited to be a part of a select few launch partners that offer more options for out of the box customization to the help center.
More theming and customization in your Zendesk account
With the addition of themes to the Zendesk Marketplace, companies without developer resources can benefit from increased access to custom templates. They can choose from various theme designs and can even afford a bespoke custom interface that meets their unique needs. It’s now possible to get a different layout and colors without putting a lot of money and effort.
On the left: Copenhagen theme
On the right: Braden template from Lotus Themes with a prominent search bar, custom blocks, and promoted articles
A wide variety of Guide themes in the Zendesk Marketplace will give more flexibility beyond the native Copenhagen theme. Now customers of any size and with different budgets can make their help center experience consistent with their brands. And do it as quickly as ever before, without leaving their Zendesk Guide instance.
Guide themes in the Zendesk Marketplace offer:
- Discoverability. Pick a pre-vetted Zendesk Guide theme and play around with it within the Zendesk interface. No need to waste time looking for a third-party firm.
- Affordability. Choose from two types of licensing. A standard license is a low budget option for smaller companies. It has no access to the source code and limited pre-configured settings (WYSIWYG editing). Developer licenses provide advanced options for full customization via code.
- Easy Trialing. Сustomers can trial standard themes within their account for up to 15 days. It allows them to preview changes in their account prior to purchase.
An out of the box Zendesk theme with a wide variety of features and customization options can allow you to build a help center that will be your brand’s extension!
Approved Lotus themes at your fingertips
With considerable trust and credibility added by the Zendesk Marketplace, you can be sure that designer-made templates from Lotus Themes meet all requirements. They have been tested and approved by Zendesk’s engineers. Each of them is well designed and coded, has a proven and responsive UI and high load performance.
Just pick one and play around with how your help center will look! Here we’re experimenting with colors and layouts in the Mink template.
Guide themes in the Zendesk Marketplace offer a fantastic opportunity to improve your customer experience with a new help center template. And no matter whether you need a different color and quick layout improvements or have a long list of requirements, Lotus Themes, an authorized Zendesk solution provider, is here to help you out.
