Header and Footer
The cost of the header and footer for the Zendesk help center is calculated based on the complexity of work.
A help center’s header and footer play an important role in the seamless user experience. The more the look of the knowledge base is in line with your main website, the more trustworthy your brand is.
The header is the first thing your visitors see when they visit your help center and if it looks the same as on your main website, your users don’t think they got to the wrong place because of design inconsistencies. Footers also contribute to the professional seamless look of your knowledge base and provide additional space for content-heavy websites.
The Header and Footer for Zendesk help center include
Adaptation of the website styles and scripts to the Zendesk theme
Getting the code from the website if you don’t have source files
Responsive design that looks great on all types of devices
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Frequently Asked Questions
If the header and footer are responsive on the main website, they’ll also be responsive on the help center. If not, we’ll have to see the code and think about implementation options.
Our specialists will contact you after you purchase the service to get your requirements for the header and footer. If you want, we can also install the customized theme on your help center, but we’ll need temporary access to it (URL, login, and password).
Your main website and Zendesk help center are two independent instances that aren’t synchronized. Therefore, the menu items, texts, and other content elements of the header and footer can’t be synchronized with your main website. If you decide to add or remove some links, it will be necessary to make changes to the main site and theme.
We’ll create a demo Help Center where you’ll be able to check all the changes. Also, it’s possible to install a theme in your help center without publishing. So you can check it in the preview mode with your content.
You can buy this service whenever you want as a separate order.
If you need something more custom, here is the Zendesk customization service for it.