Improved Ticket Form Selection
Display the list of multiple ticket forms as blocks or list items
About the extension
By default, multiple Zendesk ticket forms are presented as a dropdown. It's not visually appealing, and sometimes this leads to users submitting incorrect requests.
Our extension allows presenting your ticket forms in an intuitive and user-friendly way. Instead of the dropdown, they are presented as blocks or list items.
According to our clients' testimonials, this solution significantly improves the user experience. For example, Buffer reduced the number of submitted tickets by 26% with this approach only.
Frequently Asked Questions
It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.
Layouts in our themes already take into account the extension features and make the process faster and easier.
Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.
Let’s see what our customers say
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