Improved Ticket Form Selection
Display the list of multiple ticket forms as blocks or list items
About the extension
By default, multiple Zendesk ticket forms are presented as a dropdown. It's not visually appealing and sometimes this leads to users submitting incorrect requests.
Our extension allows presenting your ticket forms in an intuitive and user-friendly way. Instead of a dropdown, they will be presented as blocks or list items.
This solution significantly improves the user experience. Companies like Buffer use this approach to reduce the number of submitted tickets by 26%.
Frequently Asked Questions
No coding required when you use one of our themes.
It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.
Layouts in our themes already take into account the extension features and make the process faster and easier.
Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.
Let’s see what our customers say
Prev Next Buttons