Copenhagen customization

We understand the challenge of customizing Zendesk. You can either invest your precious time and do it on your own or go to professional developers to get a perfect result with minimum effort.

If you decide to trust your Zendesk design to professionals, you’ll get a ready-to-use help center that meets all your customers’ needs and saves you time and money in the long run.

Benefits of Copenhagen customization at Lotus Themes:

  • Advanced customization. The only limitation is Zendesk functionality. We can easily make tweaks to Copenhagen or customize one of our Zendesk themes.
  • Hidden Zendesk functions. Nothing will be overlooked as our developers have unmatched experience and knowledge about Zendesk Guide and its abilities.
  • Expert recommendations. Thanks to our expertise we know what constitutes a user-friendly Zendesk help center and recommend how to improve it.
  • Fast turnaround times. We know the ins and outs of Zendesk Guide and don’t have to spend time on studying its functionality.
  • Clean code. We double-check every piece of code and spend considerable time on testing. Our code is easily maintained and modified by other developers.
  • Reliable solutions. Our team consists of talented developers who have created hundreds of Zendesk help centers.

Read our Customization service FAQ here.

Take a peek at trendy Zendesk customizations.

Save time, money and your nerves with the professional customization service for your Copenhagen theme.

Frequently Asked Questions

What is included?

Copenhagen customization is created to fully meet all your needs. It lets you change the elements or layout of article pages, add functions, and many more to make your customer experience better.

How much does it cost?

The cost of Copenhagen customization is calculated separately, depending on the complexity of the project. The best way to start is to fill in our questionnaire. It will take a couple of minutes and help us understand your project requirements and recommend the best solution. You can also contact us via the ticket form or write to us at

What are the next steps after the purchase?

Our developers will contact you after you purchase the service to get temporary access to your Help Center (URL, login, and password).

How long does it take?

It depends on the complexity of your project and the speed of correspondence, but usually, it takes a few weeks.

Can we review changes before publishing?

We’ll create a demo Help Center where you’ll be able to check all the changes.

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We answer within 4 business hours

How to build a help center capable of reducing tickets?
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We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Zendesk help centers we customized.

Bonus: We’ve emailed you “Zendesk Help Center Best Practices from CX Leaders”

Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

Enter your corporate email to get your personalized solution and quote

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