Increasing trust with email branding

Zendesk Email template for Logitech

About the Company

Focused on innovation and quality, Logitech designs personal peripherals to help people enjoy a better experience with the digital world.


Logitech is one of our loyal happy Zendesk customers. We have worked with knowledge bases for their brands Ultimate Ears and Ultimate Ears Pro.

This time they liked our new service ‘Zendesk Email Branding’. They wanted their customers to be able to recognize emails from Ultimate Ears Pro in their inbox. This brand offers the Ultimate Ears VIP concierge service which means it must be impeccable in every respect, trustworthy and recognizable.


To help Ultimate Ears Pro increase trust among customers we added their brand colors, logo and social media links in the footer of their Zendesk emails.

Because of the changes on the Ultimate Ears Pro website that were coming soon we had to adapt their Zendesk email branding after the first iteration. We removed the gray background in the header and footer to leave it white with black font. Additionally, we replaced ‘Our Support’ and ‘Email Us’ links with ‘Refer and Earn’ and ‘Our website’ links.

Zendesk Guide for Logitech before


Zendesk Guide for Logitech after



Ultimate Ears Pro sends their customers professional-looking and trustworthy Zendesk emails that are easily recognizable in the inbox. Email branding now emphasizes VIP service that the company offers their clients.


Customized Zendesk email template for Logitech


“It looks perfect! Thank you.”

Jenine C.


Do you need to build trust and make your Zendesk emails recognizable?

Try email branding

How to build a help center capable of reducing tickets?
Read the white paper
We use cookies to provide you with a better service and for promotional purposes. By continuing to use this site you consent to our use of cookies as described in our Privacy & Cookie Policy .
Thank you!

We’ll get back to you within 24 hours.

In the meantime, you may look at the examples of Zendesk help centers we customized.

Bonus: We’ve emailed you “Zendesk Help Center Best Practices from CX Leaders”

Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Add a link to your mockup if you have it.

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

Enter your corporate email to get your personalized solution and quote

Email *
Name Phone number (optional)
Please submit recaptcha