Oyster

3 styles included:

If you need more deep and individual changes our Customization service can help.

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Features

  • Zendesk Guide plans: Team, Growth, Professional, Enterprise
  • All Zendesk features and extended functionality
  • Microformat that helps you improve SEO
  • Adjusting settings like colors and layout without code
  • Article formatting (tabs, accordions, styles, callout blocks, etc.)
Oyster Dark Blue Zendesk theme

About the theme

Oyster is built for easy reading, with categories displayed boldly just above the fold. Like all our themes, Oyster supports as many as 40+ languages, includes Font Awesome and can be installed on your Zendesk instance for free.

The design works great with sites that may have a rather large knowledge base and might focus on driving traffic to the website through the knowledge center. The additional article formatting options are included to help information stand out, and yet are very easy on the eyes. They won’t overwhelm the site visitor in any way.

Oyster is mobile-friendly Zendesk theme. The theme allows you to arrange all the elements of the help center in a way that you desire while keeping navigation super easy. Whether you are looking for a theme that supports iPhones, iPads, Android phones, or tablets — this theme supports all of them.

Oyster Dark Blue

Responsive, Retina-ready

Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. To ensure that themes are cross-browser and cross-device compatible we put our themes through extensive testing.

Customizable Main Page

You can choose one of three page layouts or mix them

Custom blocks

Custom Blocks

Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description (depends on a theme) in each of them. You can hide a specific block or all of them in the theme settings and add more through customization.

Internal Pages

All the pages are redesigned to provide great user experience

Article Formatting Options

Our themes have built-in article formatting options to make your content more attractive and easier to read without multiple plugins or theme customization.

You can significantly improve your articles with tabs, accordions, fonts, styles, callout blocks, images, videos, tables, and many other features included in our themes.

Article formatting options

What you can do on your own

Theme settings

Our themes have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor.

Installation

Install your new Zendesk theme fast and in a hassle-free manner. Simply follow these easy steps in the instruction. Alternatively, you can order our free installation service.

Customization

If you’re familiar with HTML and CSS, you can make any Zendesk customization at any time as you get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization, you can order Customization service from us.

How we customized Oyster for customers

Whether it’s a similar look and feel to your site or features not offered by Zendesk, our certified Guide specialists will help you.
Get a quote

Try a theme free for 14 days

and get expert tips for your help center

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Try a theme free for 14 days

Give us your Help Center URL and email address, and we’ll give your trial link.

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Features

Live demos of all our themes

Test theme design and features in demos and discover which suits your needs best before making a purchase.

Font Awesome included

Themes are sent with Font Awesome (1,600+ icons). You can use these icons in articles and other pages to make them perfect.

Compatible with extensions

Buy extensions to make life easier for your customers and agents. They were created for our themes and are fully compatible.

Frequently Asked Questions

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Ready to create a more intuitive help center and realize the full potential of your Zendesk?

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Get a Personalized Solution for Your Help Center

Answer 7 questions and get an exact quote. It will take 2-3 minutes, and you'll get a custom help center solution that solves your business problems.

Bonus: Get a compilation of Help Center Best Practices from CX Leaders

What is your Help Center URL, if you have one?

Where can we find your website? *

Do you have a mockup for a new design of the Help Center?

What problems do you want to solve with the help center?

The better you describe your current situation, the more personalized solution we’ll offer you.

What is important to you in this help center project?

Please describe what is important to you to make a decision (except the price).

Which of our themes would suit your brand best?

Choose as many themes as you like. You may skip the question if you aren’t sure.

What is your budget range for this project?

The higher the budget is, the more customized your help center can be. Lower budgets allow you to get more standard changes.

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