- Zendesk Guide plans: Lite, Professional, Enterprise, Legacy
- Modern browsers compatible: Chrome, Firefox, Safari, Edge
- Microformat, supported by major browsers, helps you achieve better distribution of your content to users from search.
- All Zendesk features and more (see details below)
- Fully customizable typography and color palette
- Additional formatting components included
Powerful theme with a prominent FAQ section
Iowa has a stunning full-screen layout with beautiful blocks and interactive design elements, which generate an airy and elegant feeling to a website that it is attached to. It follows latest trends in web design and features a brand new layout with a long list of features. Smooth animations in the elements and the parallax effect in the search header give a help center an exemplary and gorgeous look.
The theme is the perfect balance between style and performance. All the elements of the help center are arranged in a way that keeps navigation super easy. Iowa features a pastel color scheme. Different shades of blue with additional matching colors make it look very elegant and light.
Categories and sections of the help center show articles with short summaries that allow end-users to see what each article is about. This will help customers find the information they are looking for quickly and in a hassle free manner. For knowledge bases that have a large amount of content only a few articles in each section can be displayed, with a “See all articles” button at the bottom leading to the remaining topics.
If you need a different color scheme, you can order our Branding service.
Responsive & Retina-ready
Our responsive themes for Zendesk Help Center are designed for all kinds of devices and all major browsers. Your customers will be able to use your Help Center on any device — either on a large desktop or on a small smartphone. To ensure that themes are cross-browser and cross-device compatible we put our themes through extensive testing.
Custom blocks are static links to any pages on your help center or your main website. It’s possible to change the link, icon, title, and description (depends on a theme) in each of them. You can hide a specific block or all of them in the theme settings and add more through customization.
All the pages are redesigned to provide great user experience
Additional Formatting Components
Our themes are equipped with additional formatting components to make your articles more attractive and easier to read without having to install multiple plugins or features. Whereas these components are not provided in the standard Zendesk theme by default and have to be purchased separately, templates from Lotus Themes include all the files you need to make these changes free of charge.
What you can do on your own
Our themes have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor. If you prefer not to do branding on your own or you want advanced branding, order this service from us.
If you’re familiar with HTML and CSS, you can make any Zendesk customization at any time as you get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization, you can order Customization service from us.
Live demos of all our themes
Test theme design and features in demos and discover which suits your needs best before making a purchase.
Font Awesome included
Themes are sent with Font Awesome (700 icons). You can use these icons in articles and other pages to make them perfect.
Compatible with extensions
Buy extensions to make life easier for your customers and agents. They were created for our themes and are fully compatible.
Frequently Asked Questions
You can brand and customize the theme on your own. Our templates have advanced tools for basic changes (colors, fonts, hero image, icons & homepage layout). You don’t need coding skills as you make changes in the editor. If you prefer to save time and get a meticulous design based on your brand guidelines, order the branding service from us.
If you’re familiar with HTML and CSS, you can also make any Zendesk customization at any time. You get access to the code that’s easy to read and modify for other developers. If you don’t want to spend time on Zendesk customization and get everything done fast and to the highest standard, you can order Customization service from us.
In 3-5 minutes, you get an email with an archive where you will find files for importing into the help center. You can customize the theme as you wish before publishing.
Yes, they are fully compatible. As a Zendesk partner, we know the ins and outs of their software and add components not offered by Zendesk.
It is very easy to maintain the theme and make changes if you are familiar with HTML and CSS. Our developers use modern design tools and double-check every piece of code. You can make minor tweaks in a matter of minutes, even if you aren’t a developer.
Yes, they do. In addition to standard Zendesk multilingual functions, every theme also includes certain language-based capabilities.
Yes, most Zendesk updates are added automatically. In case something has to be added manually, you can do it yourself or contact us for help. You can also get one of our protection plans, and we’ll take care of all Zendesk updates and functionality that aren’t added automatically.
We accept all global debit, credit cards, PayPal payments, and bank transfer. Find detailed instructions in our help center.
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