Zendesk customization is the right choice for you if you’d like to have a bespoke help center and already have clear requirements or a mockup. This service allows you to realize any ideas and is limited only by Zendesk functionality.

Zendesk customization lets you make the same header and footer as on your main website, change the elements or layout of article pages, add functions and many more to make your customer experience better.

The cost of Zendesk customization is calculated separately depending on the complexity of the project.

Read our Zendesk customization service FAQ.

Take a peek at trendy Zendesk customizations.

Need something more basic? Here is Zendesk branding service for it.

What's the difference between Zendesk Branding and Customization?

If you want just basic changes to make your help center look like your main website or aren’t sure what exactly you’d like to add and change, you should start with Zendesk branding. It is the first step to make your help center look unique. It includes:

  • Logo
  • Colors
  • Fonts
  • Icons
  • Background image
  • Homepage layout

After your Zendesk help center is branded, you can always use customization service and add any changes you need. This approach helps you decide faster and easier what customizations to make because you see a ready-to-use help center filled with your content and branded according to your corporate style.

Compare branding and customization services

  Branding Customization
Changing logo
Changing colors
Changing fonts
Changing icons
Changing the background image
Layout changes
Making the header and footer as on corporate site
Other customizations
3-month support *
Price $180 from $80

* After 3 months you can enjoy extended support and additional benefits with one of our Protection Plans.

Examples of customizations we made

App Builder

We made the significant layout changes for the Branch theme and created the guide script which retrieves all sections and articles using Zendesk API. It allows easy navigation through the Help Center content.

App Builder


The significant changes of the Flatrock theme and sidebar navigation were made for OneTwoTrip Help Center to achieve a completely new look.


Pura Vida Bracelets

All the elements of our Flatrock theme including the header and footer were fully branded to achieve the feeling that Help Center is a part of the primary site.

Pura Vida Bracelets

Coastal Business

The special styling for the category blocks of the Conway theme made the Help Center more creative, friendly and modern.

Coastal Business

We use cookies to provide you with a better service and for promotional purposes. By continuing to use this site you consent to our use of cookies as described in our Privacy & Cookie Policy.