Zendesk trusts their own help centers to Lotus Themes View the case study

Multiple templates for pages on Guide Professional

Different look & feel of category, section, and article pages are not only on Guide Enterprise
Multiple templates for pages on Guide Professional example

Multiple theme templates allow you to have a different appearance on a different category, section, and article pages on your Zendesk help center. This functionality isn’t available on the Guide Professional plan by default, but Lotus Themes can add it by coding a workaround.

The standard Zendesk functionality requires that you have to choose a theme template for each category, section, and article. Our extension lets you save time and bulk set it. For example, you can apply one template for all sections in one category.

Features

  • Free installation;
  • Responsive and Retina-ready;
  • Customization service available;
  • Zendesk Guide plans: Professional, Enterprise, Legacy.

Examples of Zendesk custom theme templates we made

Frequently Asked Questions

How much does it cost?

The cost is estimated relative to the complexity of work.

How can we purchase it?

You should contact us and tell us about your requirements.

Is it compatible with Zendesk functionality?

Yes, it supports all Zendesk functions.

Is the coding required?

Yes, it is, but it’s easy to set up this Zendesk extension because we provide you with the manual, and the coding is simple. To change the templates, you don’t need coding skills.

Is it compatible with other Zendesk themes?

It is compatible with all themes. However, if you don't use one of our themes, extra costs are involved because it takes time to understand the code and install extensions. For example, some blocks in the code will have to be transferred, changed, etc.

Layouts in our themes already take into account the extension features and make the process faster and easier.

What are the next steps after the purchase?

Our developers will contact you after the purchase to get temporary access to your Help Center (URL, login, and password) and install the extension free of charge.

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