Give your Zendesk a professional look and reduce the number of tickets

Ready-to-use templates for your Zendesk Guide Help Center and unlimited opportunities for branding and customization from Zendesk authorized experts.

Unlike other companies, our themes are recognized by Zendesk for top-class design fully compatible with all Help Center functions.

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Full compatibility with Zendesk and more

As an authorized Zendesk solution provider we know the ins and outs of their software and add components not offered by Zendesk. Learn more

Responsive and Retina-ready Zendesk templates

Your customers will be able to use your Zendesk Help Center on any device. Take care of your customers and they will appreciate it. Learn more

Live demos of all themes in our collection

Test theme design and features in demos and discover which one suits your business needs best before you make a purchase. Learn more

Cutting-edge design and web development

Our developers use modern design tools and double-check every piece of code so that you have no problems and make changes easier. Learn more

Authorized experts

Authorized Zendesk solution provider

As a trusted Zendesk partner, Lotus Themes will help you get the most out of your Zendesk and ensure it is tailored to your unique business needs. Zendesk has been thought out in detail and contains many pages and functions. At Lotus Themes, we know everything about its functions and make sure all of them are supported in our design templates.

Siftery’s Best-In-Class Award

Lotus Themes is recommended by Siftery users. We have earned a Best-In-Class Award from Siftery because our products and services for Zendesk Guide Help Center are used by 12% of Mosaic Ventures Portfolio companies. With over 10,000 products listed, Best-in-Class Awards are reserved for the very best.

Tailored and professional-looking Zendesk themes help our customers succeed

See what our customers say about us

Lotus Themes has been very helpful on numerous occasions. Every single agent I have dealt with has always gone above and beyond and delivered exceptional customer service. Well done!

— Jennifer H.,


Thanks very much for all of your help, the site is all ready looking great. I have recommended you to the guys at Zendesk.

— Andrew M.,


Great customer services. Quick to respond by email. Very helpful and clear communication. Thanks!

— Tom S.,


Amazing customer service! Will definitely refer them to colleagues.

— Jenine C.,


Unreal. Andrey was fantastic. He helped with all modifications. It looks seamless and works great. Satisfaction: Very good. The whole team was super helpful and we cannot thank them enough.

— Sam M.,

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The team at Lotus Themes has always been super responsive and very upfront when offering advice and guidance.

— Chris,

PGH flag football

The customer service was great! I was very happy with how quickly requested changes were made. It made the launch of our new Knowledge Center easy.

— Rine B.,


Absolutely outstanding! :) Thanks!!

— Michelle M.,


The theme itself was a fantastic starting point for customizing our own theme and a great improvement from the default Zendesk themes. The process of setting it up was actually like a tutorial on how to get working with the Zendesk templating system, so aside from having a great theme, I now feel much more ready and comfortable to edit it going forward.

— Ian A.,


We love our Zendesk theme! We used the Flatrock theme and love its design and functionality. It’s super easy to use — both for end-users to navigate and for admins to customize on the back-end. Our Lotus customer service rep was wonderful. We did experience some delay between requests, but our questions were always answered comprehensively and to great success within our system. We also appreciate that the customer service rep showed us how to customize the theme on our own, so that we can continue to make changes without always going back to Lotus for help. Overall a great experience!

— Carrie H.,


Honestly, I LOVE it! The Lotus Theme’s team copied my header and footer to perfectly match my live site. Definitely has my recommendation 100%! Satisfaction: Very very satisfied! Amazing service!! Thanks so much guys!!

— Griffin T.,


We are very happy! The theme is lovely, but we purchased it so that we could implement Guides. Once we had put in the work to make the guides flow, Lotus Themes implemented coding that allowed the Guides to flow beautifully. There is a banner on the left and sections expand when you are working on a lesson and collapse when you move to the next lesson. Lotusthemes team is amazing! Very responsive!

— Pamela M.,


Great and amazingly fast support! Thank you so much!!!

— Ziv,


I love the design, and it’s already made a big impact on our help center. We ended up changing the cover image and some of the colors, so it’s perfectly on-brand for us, and we’re very happy with it. The customer service was excellent — quick and effective responses to my questions pre-sale, and also great follow up help when I had questions.

— Meagan D.,


We purchased the Flatrock theme and installed it with minimal assistance. We’re technically astute and digital marketing experts. The Flatrock theme was easy to modify/customize once it was installed in our (Zendesk) account. If/When we needed clarification, the Lotus Themes support team were quick to respond and provide assistance. You will find Pooki’s Mahi’s support center with the Flatrock theme at

— Pooki's Mahi (Team),


Great themes 'off the shelf'. Top quality customizations, and outstanding support. These guys know Zendesk Help Center and Community inside-out, and deliver exceptional service. Big call-out to Andrey in particular who is a star!

Paul Clark

I love the theme! The turnaround time was excellent. The whole site was setup and branding complete within 48 hours of purchasing the theme. I highly recommend Lotus Themes.

Robert Brinton

I just installed a theme from these guys, really nice. A little more expensive than other sites but the designs were clearly better and more refined so I one. The best part was how responsive they were in making some basic changes and helping me install it. It's beautiful.

Andrew Little

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