Allbirds

Zendesk theme design that looks great and feels amazing exactly like Allbirds’ shoes

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About the Company

Allbirds is a company dedicated to making the most sustainable footwear using premium natural materials, designed for the to and fro of everyday life.

Challenges

Allbirds strives to make shoes that look great and feel amazing. And the same vision is shared regarding their website and Zendesk help center design. Allbirds wanted to have the help center page follow the design of the rest of their site as closely as possible and thus had strict requirements for all the type styles, spacing, layout, etc.

Solution

To meet all the requirements and create Zendesk design that looks great and feels amazing exactly like Allbirds’ shoes and website we created a project that included:

  • a Zendesk theme template
  • branding service (colors, fonts, background image)
  • header and footer customization
  • changes for the “Search” and “More Questions?” sections

Before

After

Results

After the first revision of the demo help center we modified some elements and updated the theme according to the customer’s feedback.

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Hard work and constant communication with Allbirds resulted in a simple, yet incredible Zendesk theme design and one more happy customer:

"Awesome thanks for the timeliness on this! You guys are the best."

 

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